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You can learn a lot from a shell

X10.com - Bad news! Stay clear of X10 and their Nstinct remote

Below is a sample of some of the poorest customer service we have ever received. It was provided by X10.com regarding a refund we had coming due to a return of their Nstinct remote. The remote itself, we believe, is an example of overpromise and under-deliver ... basically false advertising. To make a long story short,